The first step in setting up BizTalk360 Cloud is to configure the users (who can access the service) and the level of access they will have while accessing different sections in the service. The "Manage User" section under "Settings" allows the users to manage the user information.

By default, only Account Owners and Super Users will have the privilege of creating a new user to their BizTalk360 Cloud account.


When you add a new user to your account, the user receives an email to activate their account, after which they can access the service.

Adding a new Account Owner/ Super User 

The 'Manage User' section under Users menu allows the account owners/super users to add a new user and assign them with specific permissions to the service. To add a new user role into the application, follow the steps as shown below:

  1. Log into your BizTalk360 Cloud account


  2. Click the Settings icon from left navigation pane


  3. Click Users from the menu bar


  4. Click Add User button to add a new user to the account


  5. Enter the below details in the Add New User blade:

    1. First Name
    2. Last Name
    3. Email
    4. User Type

  6. Click Save to invite the user to access the application. The user information will be reflected in the Manage User screen.  


Adding a Normal User and configuring an environment in BizTalk360 Cloud

A normal user in BizTalk360 Cloud context is generally a person who only needs monitoring access to one or multiple environments. The normal user will have a specific set of permissions to create and manage alarms and view notification history within the selected BizTalk environment. The account owner or a super user can create and configure the user access for a normal user. e.g., Let us consider a scenario, where Clare is a support person who needs access only to create and manage alarms for two environments (Production and Staging) in your BizTalk360 Cloud account.

The entire process of creating a new normal user (Clare) is divided into 3 sections:

  • Creating the user information 
  • Configuring the environments 
  • Setting access level for the user at individual environment level
When you add a user for the first time, the user receives an email to activate their account, after which they can access the account.

At least one environment should be configured/activated before adding a normal user. You need to follow the steps below to add a normal user:

  1. Follow the steps 1–4 as mentioned in adding a new Account Owner/ Super User section
  2. In the Add New User blade, select the user type as Normal User

  3. Enter the below details in the Add New User blade:
    1. First Name
    2. Last Name
    3. Email
    4. User Type


  4. Click "Configure Environment" to set access level for the user at individual environment level
  5. Select the check box against Create and Manage alarms under Production and Staging environments


  6. Click Save to invite Clare as a normal user to your BizTalk360 Cloud account. The user information will be reflected in the Manage User screen